What are the shipping rates?
Shipping charges are calculated and displayed during checkout prior to placing the order based on the following guidelines:
Free Upgrade to Overnight Shipping (USA Only) With all consumer purchases over $250.00! (Retail orders inside the USA only)
STANDARD SHIPPING $7.99 (USA Only) Retail orders shipped inside the USA only. Does not include Puerto Rico, Guam, US Virgin Islands or any other US territory. All orders are shipped via USPS Priority Air Mail (allow 2-4 Business days for delivery).
USPS Second Day Air Service (USA Only)$24.99 Consumer orders under one pound inside the USA only. Does not include Puerto Rico, Guam, US Virgin Islands or any other US territory. All orders are shipped via USPS PRIORITY AIR MAIL.
Next Day Air Only (USA Only)$34.99 For Orders weighing one pound or less via USPS if requested. For orders over one pound, an SOS Representative will contact you with a freight quote prior to shipping. As freight fee's are constantly changing due to the unstable fuel costs in the United States, freight fee's may vary. Retail orders inside the USA only placed after noon West Coast Time on Thursdays will be delivered on the following Monday.
APO, FPO & PO Boxes Orders going to APO, FPO & PO Boxes are shipped via USPS Registered Mail. The cost is $13.50 for orders under one pound. Allow up to 30 days for delivery depending on the delivery location. Delivery time can be reduced to 2 days if you use are able to use your physical address and select either our Standard, Express or Overseas Shipping Methods.
(Canada Only) Ground Delivery only $15.00! No matter how much you spend. (Retail orders inside Canada only / Allow 5 - 7 Business days for delivery) Canada orders can arrive in 2 business with the selection of Overseas shipping. The cost for Express Canada Shipping is $35.00.
What are my payment options?
We accept Visa, Master Card, PayPal, Personal Checks and Money Orders.
What is your return policy?
7-Day Satisfaction Guarantee Your satisfaction is the key to our success. We pride ourselves on the high percentage of our customers who return to buy additional Sun glasses after their initial purchase. We check every pair of Sunglasses and or goggles we ship so that we can be certain you receive exactly what you ordered: A high quality, feature filled product at an affordable price.
If for any reason you are not completely satisfied with your selection, you may return it, with no questions asked, within 7 days after delivery.
You have 3 options
1) We'll replace them if they are damaged or defective
2) You can choose a different style (you pay the difference or we'll refund the difference in cost)
3) We'll give you a full refund (less shipping)
There are no hidden restocking fees. Your only cost is for shipping the glasses back to us.
To offer this liberal return policy the following conditions must be met:
Merchandise must be returned in new condition and in the original manufacturer's packaging, along with a copy of your receipt which includes your order number. All originally included parts, cleaning cloths, cords and cases must be returned. Original manufacturer's guarantee cards, manuals and registration forms must be left blank. A Return Authorization (RA) number must be obtained from Bestuvsunglasses.com prior to shipping, and the RA Number written clearly on the outside of the shipping carton. To obtain an RA number, please e-mail your request, including your order number, to: Returns@bestuvsunglasses.com. Bestuvsunglasses.com, is not responsible for Returns or Guarantee requests for products purchased by third parties or distributors Returns without a Return Authorization Number will be refused. The customer is responsible for return shipping charges. We recommend you ask your shipper for Insurance and a Tracking Number as Bestuvsunglasses.com can not be responsible for the returned item until it arrives at our warehouse
How secure is my information?
Safe, Secure Ordering This website offers credit card transaction security by using Secure Sockets Layer (SSL) technology. The secure server software encrypts your credit card information before it is forwarded to bestuv sunglasses, thereby preventing others from accessing your private information during this process.
What is your privacy policy?
Your privacy is very important to bestuvsunglasses.com therefore your personal information absolutely will not be sold, rented, exchanged or distributed to anyone. The information collected from you is used solely for processing your order and providing you with order confirmation and status. By using this website you consent to the collection and use of this information by bestuvsunglasses.com as described here.
What is your order processing time?
Most orders are processed and shipped within one business day after we receive your order, and approval of your credit card. With Checks or Money Orders please allow for up to 2 weeks for receipt and clearance of your payment through your financial institution. In the rare event that an ordered item is either on back-order or discontinued,you will be notified promptly. You will have the option to cancel or change the order if you wish.
If your question is not here, please email us.
So we may better serve you and all our customers.
