Return Policy
7-Day Satisfaction Guarantee Your satisfaction is the key to our success. We pride ourselves on the high percentage of our customers who return to buy additional Sunglasses after their initial purchase. Every pair of sunglasses , goggles, or eyewear is checked thoroughly before they are shipped to be certain you receive exactly what you ordered: A high quality, feature filled product at an affordable price.
If for any reason you are not completely satisfied with your selection, you may return it, with no questions asked, within 7 days after delivery.
You have 3 options
1) Have the item replaced, if they are damaged or defective
2) You can choose a different style (you pay the difference or we'll refund the difference in cost)
3) Receive a full refund (less shipping)
There are no hidden restocking fees. Your only cost is for shipping the item back to bestuvsunglasses.
To take advantage of this liberal return policy the following conditions must be met:
Merchandise must be returned in new condition and in the original manufacturer's packaging, along with a copy of your receipt which includes your order number. All originally included parts, cleaning cloths, cords and cases must be returned. Original manufacturer's guarantee cards, manuals and registration forms must be left blank. A Return Authorization (RA) number must be obtained from bestuvsunglasses.com prior to shipping, and the RA Number written clearly on the outside of the shipping carton. To obtain an RA number, please e-mail your request, including your order number, to: Returns@bestuvsunglasses.com. Bestuvsunglasses.com is not responsible for Returns or Guarantee requests for products purchased by third parties or distributors. Returns without a Return Authorization Number will be refused. The customer is responsible for return shipping charges. It is recommend that you ask your shipper for Insurance and a Tracking Number, as bestuvsunglasses can not be responsible for the returned item until it arrives at our warehouse.
Backorder Policy
In the rare event that an ordered item is either on back-order or discontinued, you will be notified promptly. You will have the option to cancel or change the order if you wish.
Damaged Goods Policy
See Return Policy